"Safeguarding our customers' data and information is a core responsibility we take seriously," said Todd Hall, CEO of First National Bank. And he means it! Your accounts all depend on robust defenses against increasingly clever criminals.
First National Bank has made cybersecurity a cornerstone of its operations, deploying advanced protection systems while maintaining the personal touch customers expect from their local financial institution.
Know the Red Flags
Here's what you need to know: First National Bank will never ask you for any personal or business information—including account details—over the phone.
If you receive a call requesting passwords, account numbers, Social Security numbers, or other confidential data, hang up immediately. Legitimate bank communications won't demand this information through unsolicited calls.
Never share confidential information with anyone who contacts you unexpectedly, regardless of how official they sound or what urgent situation they describe. These tactics are designed to create panic and bypass your better judgment.
What to Do If Something Seems Wrong
Suspicious activity demands immediate action. If you receive a questionable call, email, or text message claiming to be from First National Bank, don't engage with it. Instead, report it directly to Customer Support at 434-369-3000 or visit one of the bank's local branches in person.
